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Do you have any free shipping offers or Black Friday or Cyber Monday deals?
Something is wrong with my order
I found a discount code online but it's not working. What gives?
How to return an item
International Shipping Explained
Shipping Options Explained
Order Status & Tracking
Can I pick up my order?
I just placed an order and I gave you the wrong apartment number. How do I fix that?
Can I have something delivered on Saturday?
Shipping Options & Pricing
When will my order arrive? (Shipping within the US)
When will my order arrive? (Shipping Internationally)
How much is shipping?
International ordering and shipping
International Shipping FAQs
General International FAQs
International Ordering FAQs
Placing an Order
Who do I contact about corporate orders?
Which payment methods do you accept?
Do you sell wholesale?
Returns & Exchanges
How do I return something?
Do you have prepaid return labels?
How long will it take you to process my return or exchange?
Gift Boxing & Packaging
What does the gift box look like?
Why isn't gift boxing offered for all items?
Is the UncommonGoods logo on the shipping box?
How can I see my order history?
I've ordered with you before-- do I have an account?
How do I reset my password?
Wish List & Gift Registry
How do I add items to my registry?
How do I change the date of my event?
How do I search for a registry?
Privacy & Security
My credit card is saved on file. Why do I need to enter my CVV number when I order?
Tell me more about your privacy and security policies
In Google Chrome the https is crossed out in red letters. Does this mean the site isn’t secure?
Better to Give / Charitable Donations
Will you donate a product to my organization?
How does UncommonGoods choose their Better to Give partners?
I know of a great charity to add to your Better to Give partnerships
Marketing and Public Relations
Which products have been recalled?
Will you send me an item to review on my blog?
Can you send me a high resolution image for my publication?
Submitting Work for Sale
Submit your item(s) here!
What do you look for in a new vendor partnership?
How do I get in the UncommonGoods catalog?
Careers at UncommonGoods
How do I follow up on the status of my application?
I’m not exactly sure which job to apply for. Who can I speak with?
Which positions are you currently hiring for?