Customer Support/We've got your answers here!/Placing an Order

Who do I contact about corporate orders?

Jennifer Grim
posted this on May 11, 2012 12:23 PM

How it works:

We are able to discount purchases of $1000 or more of a single item shipping to a single destination. Discounts typically begin at 5% of the purchase price and rise depending on the quantity desired and availability of the items. Most items require a minimum 2 week lead-time, but we are able to have some items deliver faster than that.

Personalization / engraving / etching:

While we don't offer these services, there are likely businesses local to you that can engrave, etch, embroider, or otherwise personalize your purchase. We are happy to reach out to the vendor and find out if the item you wish to purchase can be etched, engraved, embroidered or otherwise personalized.

Payment information:

We require payment for bulk orders before the order ships, and we are not able to bill by POs or via wholesale account, although we are happy to provide you with a detailed quote before the order is placed. We require that all bulk purchases are signed by the purchaser and returned to us via email or fax before the order is placed. Delays in submitting this signed form to us may impact our ability to deliver the goods to you in the time frame you requested.

Most large orders are able to be placed on your Corporate credit card, however, if your purchase amount exceeds the amount of credit issued by your Corporate credit card, please contact us to arrange payment.

Shipping information:

While some bulk purchases will ship from our warehouse, others will ship directly from the vendor. We will provide tracking to you as soon as it's available. Our published shipping rates apply to this order and are not discounted. 

Contact our corporate order team:

For more information about bulk purchases, please email corporateorders@uncommongoods.com. For fastest response, please include the item name, including color / size, quantity desired, date the order needs to be delivered by, and your contact information. We'll be in touch with you shortly!

 
Topic is closed for comments